Stay Alert to Connectivity Issues
Stay Alert to Connectivity Issues: The Error Webhook#
Flavours offers the error webhook to keep you informed about potential communication challenges between your integration and the platform.Trigger:#
Flavours encounters three consecutive failed attempts to deliver a webhook notification to your designated endpoint.Notification:#
Flavours sends a POST request to your error webhook endpoint, specifically designed to handle delivery errors.
The request contains the following information:
{
"code": "intger",
"endpoint": "string",
"message": ""
}
Purpose#
Alerts you to connectivity issues : Prompts you to investigate and rectify any problems that might be hindering webhook delivery.
Prevents data loss : Ensures you don't miss out on crucial events and updates from RETM.
Facilitates troubleshooting : Provides valuable information to aid in diagnosing and resolving the root cause of delivery failures.
Handling Recommendations:#
Log errors : Meticulously record error webhook notifications for analysis and troubleshooting.
Investigate causes : Analyze logs and error details to identify potential issues, such as network problems, endpoint configuration errors, or application downtime.
Implement corrective measures : Take steps to address identified issues, such as:Ensuring endpoint availability and responsiveness.
Resolving network connectivity problems.
Optimizing application performance to handle webhooks efficiently.
Implementing retry mechanisms within your integration to handle temporary delivery failures gracefully.
Best Practices:#
Prioritize error webhook handling : Dedicate resources to promptly address error notifications to maintain reliable communication with Flavours.
Conduct regular health checks : Proactively monitor webhook delivery success rates and endpoint availability.
Incorporate testing : Thoroughly test webhook integration during development and maintenance phases.
By effectively utilizing the error webhook, you'll maintain a robust and reliable connection with Flavours, ensuring data integrity and optimal functionality within your integration.Modified at 2025-03-27 07:39:25