Flavours API Documentation
  1. Webhook
  2. Customers Webhooks
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  1. Webhook
  2. Customers Webhooks

Webhook Events

Stay in Sync with Customer Data: Utilizing the Customer Webhook##

Maintain a consistent view of customer information within your integration by leveraging the customer webhook provided by Flavours.

Trigger:#

A new customer is added, an existing customer's information is updated, or a customer is deleted within the Flavours system.

Integration Response:#

Prompt Action : Upon receiving the webhook notification, your integration should immediately:
Update its internal customer records to reflect the changes.
Trigger any relevant actions or workflows based on the event type (e.g., sending a welcome email for new customers).

Advantages:#

Real-Time Updates: Stay informed about customer data changes as they happen, ensuring a consistent and up-to-date view across your integration.
Optimized Customer Experiences: Personalize interactions and provide relevant information based on the latest customer data.
Enhanced Marketing and Communication : Leverage accurate customer data for targeted campaigns and communications.

Best Practices:#

Secure Notification URL : Enforce HTTPS to safeguard sensitive customer information.
Prompt Response : Acknowledge receipt of the webhook notification with a 2xx HTTP status code within 10 seconds to avoid delivery retries.
Robust Error Handling : Implement mechanisms to gracefully handle potential errors during notification processing.
Data Integrity : Validate and sanitize customer data before integrating it into your systems to prevent security vulnerabilities.
Logging : Maintain detailed logs of webhook events for troubleshooting and auditing purposes.
By effectively utilizing the customer webhook, you'll ensure a seamless flow of customer data between Flavours and your integration, enabling a more personalized and efficient customer experience.
Modified at 2025-03-27 09:31:10
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